Returns & Exchanges
We stand behind our precision engineering. If you are not satisfied with your purchase, you may return your roaster within 30 days of delivery in its original packaging.
1
Request Authorization
Contact our support team to receive a Return Merchandise Authorization (RMA) number and shipping instructions.
2
Pack Securely
Place the roaster in its original internal foam molding and double-box the unit to prevent transit damage.
3
Ship the Unit
Affix the provided shipping label and drop off the package at an authorized carrier location.
4
Inspection & Refund
Once our technicians verify the unit's condition, your refund will be processed to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing