Frequently Asked Questions
Find answers to common questions about our coffee roasting technology
What is the difference between the M series and the Sniper series?
The M series utilizes advanced carbon fiber heating technology for rapid response, while the Sniper series focuses on traditional drum roasting precision with enhanced airflow control.
Does the roaster support Artisan software?
Yes, all Kaleido Roasters are fully compatible with Artisan software via USB or Bluetooth for real-time profile logging and automation.
What power supply do I need for these roasters?
Our USA models are specifically designed for 110V/120V standard household outlets, requiring no specialized electrical installation.
How do I clean the chaff collector?
The integrated chaff collector is accessible via a slide-out drawer or rear port; we recommend emptying it after every 2-3 roasting sessions to maintain optimal airflow.
Can I roast back-to-back batches?
Absolutely. Kaleido roasters are built for industrial durability, allowing for continuous roasting cycles with minimal cooling time required between batches.
Is there a warranty on the heating elements?
We provide a comprehensive 1-year warranty on all major components, including the carbon fiber heating tubes and motor systems.